Privacy Policy

Last Updated: [2025/11/08]

DONGHUIYU is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [handmadegiftsdhy.com] (the “Site”) and make purchases from us.

Please read this Privacy Policy carefully. By accessing the Site and purchasing our products, you acknowledge that you have read and understood this policy.

1. Information We Collect

We collect several types of information from and about users of our Site:

a. Personal Information You Provide Directly:
Identifiers: Name, email address, billing/shipping address, phone number.
Commercial Information: Records of products purchased, obtained, or considered.
Payment Information: Credit/debit card details, PayPal email address, and other payment information (processed securely by our third-party payment processors).
Communications: Contents of your communications with us, including customer support inquiries and feedback.

b. Information Collected Automatically:
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system and platform.
Usage Data: Information about how you use our Site, products, and services, including pages viewed, products browsed, and the referring/exit pages.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and collect usage data. For more information, see our Cookie Policy below.

c. Digital Product Access Information:
For digital patterns and e-tutorials, we collect data related to download access and license verification.

2. How We Use Your Information

We use the information we collect for the following business purposes:
To Fulfill Your Orders: Process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
To Deliver Digital Products: Provide instant access to purchased patterns and tutorials and verify legitimate license ownership.
Customer Service: Communicate with you, screen our orders for potential risk or fraud, and respond to your inquiries.
Marketing (with your consent): Send you information about new products, special offers, and other updates we think you will find valuable.
Site Improvement: Analyze user behavior to improve our website functionality, product offerings, and user experience.
Legal Compliance: Comply with applicable legal obligations and enforce our terms and conditions.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), our legal basis for processing your information is:
Contract Performance: Processing necessary to fulfill orders and deliver products you purchased.
Legitimate Interests: Processing for our legitimate business interests (e.g., site security, fraud prevention, marketing analytics).
Consent: Processing based on your explicit consent (e.g., for marketing communications). You may withdraw consent at any time.

4. How We Share Your Information

We may share your personal information with third parties in the following situations:
Service Providers: We share your data with trusted third parties who assist us in operating our website, conducting our business, and serving our users, including:
Payment Processors (Stripe, PayPal)
Shipping Carriers (USPS, DHL, FedEx)
Email Marketing Platforms (Mailchimp, Klaviyo)
Analytics Providers (Google Analytics)
Legal Requirements: When required by law, subpoena, or other legal processes.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.
Protection of Rights: To protect our rights, property, or safety, or that of our users or others.

5. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data when transferred internationally, including using standard contractual clauses approved by the European Commission.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:
Access and Portability: Request copies of your personal data.
Rectification: Request correction of inaccurate or incomplete information.
Erasure (“Right to be Forgotten”): Request deletion of your personal data.
Restriction: Request limitation of processing of your personal data.
Objection: Object to our processing of your personal data.
Withdraw Consent: Withdraw previously given consent at any time.
Opt-out of Sale (CCPA): Opt-out of the “sale” of your personal information.
To exercise these rights, please contact us using the information in the “Contact Us” section below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: donghuiyu012@gmail.com
Contact Form

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